Shipping policy

Shipping

Domestic Shipping (UAE):

• Standard shipping on all domestic orders.

• Estimated delivery time: Next day delivery. 

• Express delivery options available at checkout (if applicable).

International Shipping:

• Shipping rates are calculated at checkout based on the destination.

• Estimated international delivery time: [5-7 Days].

• Any customs, duties or import taxes are the responsibility of the customer.

 

Order Processing & Fulfillment

• Orders are processed within [1-3] business days (excluding weekends and public holidays).

• Once shipped, customers will receive a tracking number via email.

• We are not responsible for delays caused by courier services or customs clearance.

 

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us via email at info@quabofficial.com within [3] days of receiving the order with photos of the issue.

• We will arrange a replacement or issue a refund, depending on the situation.

 

Cancellation Policy

• Orders can be canceled within [48] hours of placement.

• Once an order has been shipped, it cannot be canceled.

 

Custom Orders

• Custom orders are final sale and non-refundable.

• Estimated shipping times for custom orders will be communicated at checkout.