Refund policy

Refund Policy

We accept returns and offer refunds under the following conditions:

  • Items must be returned in their original, unworn condition with all tags and packaging intact.

  • All requests must be submitted within 7 days of initial delivery. 

  • Returns must be shipped back within 7 days of return approval date.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • Refunds will only be processed once the returned product has been inspected and approved.

  • Refunds will be issued to the original payment method within [14] business days after approval.

  • We do not offer refunds on headwear, sale items, customized products, or gift cards.

For return requests, please contact our customer service team at info@quabofficial.com.

 

Exchange Policy

  • We offer exchanges for size or color variations, subject to stock availability.

  • Exchanges follow the same return conditions as refunds.

  • If the desired item is unavailable, customers can opt for store credit or a refund.